Effective Date: September 2024.

At AfriTradExpress, accessible from www.afritradexpress.com, the privacy of our visitors and customers is one of our main priorities. This Privacy Policy document contains types of information that are collected and recorded by AfriTradExpress and how we use it.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you use our website, we may collect certain personally identifiable information (PII), which may include but is not limited to:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (handled securely via third-party processors)
  • Usage data (including IP address, browser type, and usage statistics)

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process and manage orders and transactions
  • To communicate with you (for customer support, order updates, promotional offers)
  • To improve our website and services through data analytics and user feedback
  • To prevent fraud, secure our services, and ensure compliance with legal obligations
  • To personalize your experience on our website

3. Cookies and Tracking Technologies

AfriTradExpress uses cookies to enhance user experience, store user preferences, and track usage of our website. You may choose to disable cookies through your browser settings, though this may affect your ability to use certain features of the website.

4. Data Sharing and Third Parties

AfriTradExpress does not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to perform business operations on our behalf, such as:

  • Payment processors (e.g., PayPal, Stripe)
  • Shipping and delivery services
  • Analytics and marketing services

These third parties are required to maintain the confidentiality of your information and use it only for the services they provide to us.

5. Security of Your Data

We take the security of your personal information seriously and use reasonable security measures to protect against unauthorized access, disclosure, or alteration of your data. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Data Rights

Depending on your location, you may have the right to:

  • Access and request a copy of the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain uses of your data
  • Withdraw consent to data processing at any time (where applicable)

To exercise any of these rights, please contact us at [email].

7. Data Retention

We retain personal information for as long as necessary to provide services to you and fulfill the purposes described in this policy. We may also retain data to comply with legal obligations, resolve disputes, and enforce agreements.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

AfriTradExpress reserves the right to update this Privacy Policy at any time. We will notify users of any significant changes by updating the date at the top of this document and providing a notice on the website.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

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